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Privacy Policy

Effective date: September 01, 2026.

Trading Direction ("us", "we", or "our") operates the website and the Trading Direction Connect mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. This Privacy Policy is drafted in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 ("DPDP Act"), and applicable rules made thereunder. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

· Email address

· First name and last name

· Phone number

· Address, State, Province, ZIP/Postal code, City

· Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:

· Session Cookies. We use Session Cookies to operate our Service.

· Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

· Security Cookies. We use Security Cookies for security purposes.

Use of Data

Trading Direction uses the collected data for various purposes:

· To provide and maintain the Service

· To notify you about changes to our Service

· To allow you to participate in interactive features of our Service when you choose to do so

· To provide customer care and support

· To provide analysis or valuable information so that we can improve the Service

· To monitor the usage of the Service

· To detect, prevent and address technical issues

· To process payments for courses and services you purchase

· To send course-related, transactional, and promotional communications via email, SMS, WhatsApp, or phone

Payment Information

All payments for courses and services on the Service are processed through third-party, PCI-DSS compliant payment gateways. We do not directly collect, store, or have access to your full card, UPI, or bank account details on our own servers — this information is handled entirely by our payment gateway partners in accordance with their own privacy and security policies.

Communication via WhatsApp, SMS, and Calls

By providing your phone number, you consent to being contacted by Trading Direction via WhatsApp, SMS, and phone calls for course-related updates, community group access, live session reminders, customer support, and promotional communications. You may opt out of promotional communications at any time by contacting us using the details in the "Contact Us" section below; you may continue to receive essential transactional and course-related messages.

Data Retention

We retain your Personal Data only for as long as is necessary to provide you with the Service, fulfil the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Where you request deletion of your data, we will delete or anonymize it unless we are required to retain it to comply with a legal, regulatory, or accounting obligation.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Trading Direction will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Trading Direction may disclose your Personal Data in the good faith belief that such action is necessary to:

· To comply with a legal obligation

· To protect and defend the rights or property of Trading Direction

· To prevent or investigate possible wrongdoing in connection with the Service

· To protect the personal safety of users of the Service or the public

· To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

· Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

· Firebase Firebase is analytics service provided by Google Inc. You may opt out of certain Firebase features through your mobile device settings, such as your device advertising settings, or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245. For more information on what type of information Firebase collects, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

Under the Digital Personal Data Protection Act, 2023, you (as a "Data Principal") have the following rights in relation to your Personal Data:

· Right to Access: Request a summary of the Personal Data we hold about you and how it is processed.

· Right to Correction and Updation: Request correction or updating of inaccurate or incomplete Personal Data.

· Right to Erasure: Request deletion of your Personal Data, unless we are required to retain it for a legal or regulatory purpose.

· Right to Withdraw Consent: Withdraw your consent to processing at any time, without affecting the lawfulness of processing carried out before such withdrawal.

· Right to Grievance Redressal: Raise a grievance regarding the processing of your Personal Data with our Grievance Officer, as detailed below.

· Right to Nominate: Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below. We will respond to your request within 30 days.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Grievance Officer

In accordance with the Information Technology Act, 2000, the rules made thereunder, and the Digital Personal Data Protection Act, 2023, the details of the Grievance Officer are provided below. You may contact the Grievance Officer for any questions, complaints, or requests relating to this Privacy Policy or the processing of your Personal Data.

Name: Anil Hanegave
Phone: +91 9175862166
Email: support@tradingdirection.in
Response Time: within 30 days of receipt of a complaint

Contact Us

If you have any questions about this Privacy Policy, please contact us:

· By email: support@tradingdirection.in